• TSC-1000unit remains under warranty for 24 months (2 years) from the date of sale to the caravan / trailer owner.
• Your product can be registered online via our website. We may request the proof of purchase if no registration is found.
• WARRANTY IS NON TRANSFERABLE
• Although we make use of approved installers and partners, Tuson will not be held responsible for improper installation of unit and only warrants the unit itself.
• Full details of issues should be submitted, with as much documentation and proof as possible.
• Warranty claim should be submitted within 30 days of discovery of fault with unit.

If a fault is found within the warranty period, Tuson Australia will replace the unit and will allow one (1) hour of labour charge with a maximum of $120 (incl GST); whichever is the greatest.

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Removal of the Product

Please follow these steps to make sure we receive the removed unit back so we can test this.

• Disconnect the LED status light at the plug and please DO NOT CUT THE WIRE.
• At the unit the wires must be cut a minimum of 150mm from the unit. Four screws should attach the unit to the chassis rail.

Faulty units must be sent for testing to:

Tuson Australia Pty Ltd, 3 Amor Court, Yamanto, QLD, 4305.

For any warranty related queries, please email warranties@tusonaustralia.com.au or call 1-3000-TUSON (88766)