• TSC-1000unit remains under warranty for 24 months (2 years) from the date of sale to the retailer.
• Consumers must keep all purchase receipts and unit numbers recorded for verification of warranty date.
• WARRANTY IS NON TRANSFERABLE
• Although we make use of approved installers and partners, Tuson will not be held responsible for improper installation of unit and only warrants the unit itself.
• A warranty claim can be completed by filling out a Tuson Australia warranty claim form below
• Full details of issues should be submitted, with as much documentation and proof as possible.
• Warranty claim should be submitted within 30 days of discovery of fault with unit.
• If fault is found within the warranty period, Tuson Australia will replace the unit.

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Removal of the Product

Please follow these steps to make sure we receive the removed unit back in order for us to be able to test this.

• Disconnect the LED light at the plug which is at the light.
  DO NOT CUT THE WIRE.
• At the unit the wires must be cut 150mm from the unit. The unit should be attached by 4 screws.

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Faulty units must be sent for testing to:

Tuson Australia Pty Ltd, 3 Amor Court, Yamanto, QLD, 4305.

For any warranty related queries, please email warranties@tusonaustralia.com.au or call 1-3000-TUSON (88766)